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The Macy’s at Burbank Town Center Mall from “The Mentalist”

Oct 5th, 2011 | By | Category: Haunted Hollywood, TV Locations


One spooky-type location that I have had on my To-Stalk list for just about forever now is the Macy’s department store located inside of the Burbank Town Center Mall, which was featured as a murder site in the Season 2 episode of fave show The Mentalist titled “Redemption”.  And while I had recognized the location immediately while watching the episode way back in September of 2009 and had even stalked the Burbank Town Center Mall recently due to its appearance in another episode of The Mentalist, for whatever reason I had completely forgotten about Macy’s.  So I promptly dragged the Grim Cheaper right on out to stalk the place this past weekend after doing some shopping at a nearby Ikea.

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In the “Redemption” episode of The Mentalist, CBI Agent Teresa Lisbon (aka Robin Tunney) and her ne’er-do-well consultant Patrick Jane (aka Simon Baker) are called in to investigate the murder of a man in a supposed-Sacramento-area department store.  The scene in which the two arrive at the store was filmed at the bottom of the escalators on Macy’s Second Floor, next to the MAC Cosmetics counter.

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Lisbon and Jane are immediately escorted by Police Captain Bocanegra (aka Geoffrey Rivas) to the murder site in the store’s Men’s Department.  It was due to this particular segment of the scene, in which Patrick and Jane walk over some unique green tile and wood flooring, that I recognized the episode had been shot at the Macy’s in Burbank.  The GC and I once did some shopping in the Burbank Macy’s Men’s Department quite a few years back and while we were there I had commented on how pretty I thought the floors were.  They did not look like typical department store floors and made me think of the upscale Herald Square Macy’s on 34th Street in New York in which the Men’s Department is composed of dark woods.  Anyway, the image of those floors stuck with me, for whatever reason, so when I saw Lisbon and Jane walk over them in “Redemption”, I recognized them immediately.

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Lisbon and Jane are then shown the bludgeoned body of Ivar Rasmussen, which was found in a little waiting area outside of the men’s dressing rooms.  It is there that Patrick proceeds to smell the body in order to gather clues, infuriating Captain Bocanegra in the process.

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Sadly, the area used for the filming of that scene was being redressed when we showed up to the stalk the place and was not very accessible.


But I did manage to snap a picture of a similar alcove located in a different section of the store.

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After properly “sniffing out” the body, Jane proceeds downstairs to the Ground Level Furniture Department in order to interview the patrons who were in the store at the time of the bludgeoning.

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It is there that he performs a ritual using the hands of one of the witnesses to lead him to the murder weapon, which turns out to be the base of a crystal wineglass.

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After the murder weapon is found, a huge fight breaks out among the killer and the security guards, which ends up causing $250,000 worth of damage to the store.  When Lisbon admonishes him for creating the ruckus, Jane says, “What?  The case is closed isn’t it?”  Ah, I so love Patrick Jane!  Smile

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That portion of the scene was filmed in Macy’s furniture/bedding/cookware department, which, amazingly enough, looks pretty much exactly the same in person as it did onscreen.  I thought for sure the production crew had dressed the area for the filming, but that does not actually appear to have been the case.

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On a Mentalist side note – A couple of weeks ago, my good friend Miss Pinky Lovejoy, of the Thinking Pink blog, called me up for some help after she discovered that she had locked her keys inside of her car while doing some shopping at the Burbank Town Center Mall.  I headed over there and after calling Roadside Assistance and having them jimmy open the lock, we discovered that her keys were not, in fact, inside of the car after all.  So I ventured inside the mall to see if anyone had turned them in to the security office.  No one had and Pinky’s poor dad ended up having to drive all the way from Ventura to bring her a spare set – and, sadly, her originals have still yet to be found.  FAIL!  But every cloud does indeed have a silver lining, as they say, because a few days later I was watching the Season Premiere of The Mentalist, which was titled “Scarlet Ribbons”, and just about died when I noticed that a scene was filmed at the Burbank Town Center Mall security office!  As I mentioned in the post I wrote about the show’s Season 3 Finale back in June, Patrick Jane finally killed Red John (aka Bradley Whitford) in the middle of the Burbank Town Center Mall at the very end of the episode.  Well, when Agents Kimball Cho (aka Tim Kang) and Wayne Rigsby (aka Owain Yeoman) set out to investigate the killing in the Season 4 opener, one of their first stops was the mall’s real life security office, looking exactly as it had when I visited it only days before.  SO incredibly cool!


That security office is pictured above.  I had to take the photograph a bit on the down-low as I was afraid that one of the security guards might get upset if he saw me snapping any pictures of the place.

Until next time, Happy Stalking!  Smile

Stalk It: The Macy’s at Burbank Town Center Mall, from the “Redemption” episode of The Mentalist, is located at 200 East Cypress Avenue in Burbank.



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  1. Thanks for this. This is on of my favorite shows.

  2. LAVONNA says:

    How you remember such details amazes me!

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